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Who We Are

About Product Advance.

A US-based team that has been building, hosting and running online systems for businesses since 2009.

100% based in the USA, we are team of thinkers, designers, developers, and marketers working together to build, host, and support websites, marketing campaigns, and online solutions for businesses and individuals since 2009..

Since 2009

The Short Version

Most companies will hand you a piece of the problem. A design from one place, hosting from another, a marketing tool you are expected to learn on your own time. Then you are the one holding it together.

We do the whole thing. We design the site, build it, host it on servers we manage, keep it patched, and change it whenever the business changes.

That has been the model since 2009. It is the reason clients tend to stay for years instead of months.

Where We Are

USA Based, Start to Finish

Our home base is Coconut Creek in sunny South Florida, where our local team lives and works. Other team members work with us from across the country, bringing their own experience and expertise to every project. Nothing about your website gets handed offshore. The design, the code, the servers, and the support desk are all ours, and all here in the United States. If you have an issue, the person who helps already knows your site.

  • Product Advance, Inc., 6574 N St. Rd. 7 #176, Coconut Creek, FL 33073.
  • Hosting we run ourselves, not a reseller account with somebody else's name on the support queue.
  • BBB accredited with an A+ rating, established 2009. See the profile.
Who We Serve

The Work We Are Trusted With

Our work spans hundreds of small businesses, national employers, public-sector initiatives, healthcare systems, recruitment firms and agency partners. Our systems have supported outreach associated with organizations such as Penske, the Maryland Department of Transportation, Dartmouth Health, Beth Israel Deaconess Medical Center, Kelsey-Seybold Clinic and Baystate Health.

Product Advance serves as the dependable communications engine that agency partners rely on to deliver, track and optimize outreach and creative work.

The same team answers a one-location contractor and a national rollout. The scale changes. The standard does not.

What We Build

What We Actually Do

  • Custom websites. Designed for your business and built by people who do this every day, not assembled from a template shelf and handed over with a login.
  • Digital messaging. Email, SMS, chat and social messaging: the creative, the sending, the deliverability and the reporting, under one plan.
  • Managed hosting and support. Servers we operate, updates we apply, and humans who answer when you need a change. Your email lives here too, through webmail.
  • The Growth System. Our own platform for turning a website into a customer engine: attract, capture, respond, nurture, convert, retain.
How We Work

How Working With Us Goes

You tell us what the business actually needs to happen. Not the feature list, the outcome. More calls, more bookings, fewer hours lost to admin, a site that stops embarrassing you in front of customers.

We put the scope, the timeline and the price in writing before anyone starts. We build it. We launch it. Then we keep it running and change it as the business moves, which is the part most people find out too late that they needed.

Everything after that is a phone call or an email. There is no ticket maze and no account manager who has to go ask someone else.

The Standard

What You Can Count On

Websites we host are covered by a 99.9% uptime commitment, and the terms that govern the relationship are published in plain sight on our Terms of Service page rather than buried in a PDF after you sign.

Agreements work the same way. Month-to-month plans / services can be cancelled at any time. Where a plan or service carries an agreed term, usually 6 or 12 months, it runs to the end of that term. Which one you are on is always on your electronic agreement and any billing , because a customer who is surprised by their own agreement is a customer we have already failed.

We are not the cheapest option and we have stopped pretending that is the goal. We are the option where one company owns the outcome, the work is done in the USA, and the people who built your site are the same people who answer when you call about it.

Open a channel

Tell us what you are trying to build, fix or grow. A real person reads every message and replies within one business day.

Product Advance, Inc. Established 2009. Coconut Creek, Florida. (888) 865-8904 · sales@productadvance.com